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Field report · all stores · beauty · 3 errands

Can an AI agent shop at Olaplex?

made it out  Every errand done. The bird has no notes, which for the bird is high praise.

Olaplex passed 3 shopping-agent errands in Coalbird's audit. The bird has no notes.

Errand one — find the product

“Find No.3 Hair Perfector and report its price.”

done

6 steps

final URL https://olaplex.com/products/n-3plus-complete-repair-treatment matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Open the site search overlay by clicking the search button (element 259) and wait for t…
  3. 03 Enter 'No.3 Hair Perfector' into the search input (index 69) and wait for results/sugge…
  4. 04 Click the 'no 3' suggestion (element 9694) to open search results for the No.3 product …
  5. 05 Click the No.3 product link (element 14186) to open its product page and read the produ…
  6. 06 Report the product price to the user (one-time price $68; subscribe price $61.20).

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

6 steps

final URL https://olaplex.com/pages/returns matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Close the location modal so I can access the site and search/find the Returns/Refunds p…
  3. 03 Search the current page for occurrences of the word 'return' to locate the Returns/Refu…
  4. 04 Scroll to the bottom of the homepage to reveal the footer and find the Returns/Refunds …
  5. 05 Click the footer 'Returns' link (index 6319) to open the Returns policy page and then f…
  6. 06 Report the return window from Olaplex's Returns page to the user and finish the task.

Errand three — add it to the cart

“Put No.3 Hair Perfector in the cart and prove it's there.”

done

16 steps

final URL https://olaplex.com/products/n-3plus-complete-repair-treatment?modals=cart-drawer-dialog matched **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Open the site search by clicking the search button so I can search for "No.3 Hair Perfe…
  3. 03 Type 'No.3 Hair Perfector' into the search input (index 53) and wait for suggestions or…
  4. 04 Dismiss the location modal, then click the 'no 3' autocomplete suggestion to view the N…
  5. 05 Click the header search button to re-open the search dialog so I can select the 'No.3' …
  6. 06 Click the 'no 3' autocomplete suggestion (index 21966) to open search results for Nº.3,…
  7. 07 Re-open the header search and enter the exact product name 'No.3 Hair Perfector' to try…
  8. 08 Open the N°.3 product page by clicking its product link (index 30936).
  9. 09 Find the page button elements (with indexes and visible text) so I can identify the ind…
  10. 10 Find the interactive index for the 'ADD TO CART' button by listing button elements and …
  11. 11 Find the interactive element index for the 'Add to cart' button on the product page so …
  12. 12 Find the Add to cart button index on the product page, click it to add the default N°.3…
  13. 13 Close the open cart drawer, scroll to the product controls, and list button elements (w…
  14. 14 Click the Add to cart button to add N°.3 (100ml) to the cart, then open the cart to con…

+ 2 more steps, with a screenshot of each — in the full report.

Same category, different result

All beauty results are in the beauty report.

This page is the snapshot. It is not the report.

The bird can walk your store's journeys weekly and email you the day an errand breaks.

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