Field report · all stores · beauty · 3 errands

Can an AI agent shop at ILIA?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

ILIA passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 13 steps).

Errand one — find the product

“Find Super Serum Skin Tint and report its price.”

done

3 steps

final URL https://iliabeauty.com/en-be/products/super-serum-skin-tint-spf-30-tinted-moisturizer?variant=40873386836048 matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Super Serum Skin Tint product link (element [242]) to open its product detail…
  3. 03 Report the confirmed product price to the user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — never got there

13 steps · ended on /en-be

final URL https://iliabeauty.com/en-be did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for occurrences of the word 'return' to locate the returns/retu…
  3. 03 Scroll down to the bottom of the page to reveal the footer and locate the Returns / Shi…
  4. 04 Scroll to the bottom of the page to reveal the footer so I can find the Returns/Shippin…
  5. 05 Find the anchor element index for the footer "Right of Withdrawal" (or other returns-re…
  6. 06 Find the numeric interactive index of the footer 'Right of Withdrawal' anchor by listin…
  7. 07 List all <a> elements with their visible text to find the interactive index for the 'Ri…
  8. 08 List all anchor (<a>) elements (with text) to find the interactive index for the 'Right…
  9. 09 List all anchor (<a>) elements with their visible text to find the interactive index fo…
  10. 10 List all anchor (<a>) elements with their visible text to find the interactive index fo…
  11. 11 List all anchor (<a>) elements (include text) to find the interactive index for the 'Ri…
  12. 12 List all anchor elements (text + href) on the page so I can find the 'Right of Withdraw…
  13. 13 If allowed: close the country selector, obtain the interactive index/href for the 'Righ…
ILIA page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put Super Serum Skin Tint in the cart and prove it's there.”

done

6 steps

final URL https://iliabeauty.com/cart matched **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Super Serum Skin Tint product link (index 241) to open its product page.
  3. 03 Click Add to Bag, wait for the UI update, then open the shopping bag to confirm the Sup…
  4. 04 Open the shopping bag (click element 11713) to display the cart and verify that Super S…
  5. 05 Open the full cart page (https://iliabeauty.com/cart) and verify that 'Super Serum Skin…
  6. 06 Complete the task by reporting the confirmation that the Super Serum Skin Tint SPF 30 (…

Same category, different result

All beauty results are in the beauty report.

This page is the snapshot. It is not the report.

The bird can walk your store's journeys weekly and email you the day an errand breaks.

Start a trial for your store