Pricing

Plans start at $79/month.

Agent-experience monitoring for ecommerce teams. Pick a base plan by monthly mission volume, then add extra missions only when launches or fixes need them.

Billing
Lean launch

Starter

$79 /mo

Monthly, cancel anytime

Founder-led stores, focused catalogs, or first-pass monitoring.

  • 20 mission credits every month
  • Find, compare, variant, cart, and policy checks
  • Trace, screenshot, and failure reason
More coverage

Scale

$449 /mo

Monthly, cancel anytime

Multi-market teams, agencies, and stores with heavy launch calendars.

  • 250 mission credits every month
  • Release-triggered reruns
  • Slack or email alerts
Compare all three plans, line by line

Swipe to compare Team and Scale →

Dimension Starter Team Scale
Base price$79/mo$179/mo$449/mo
Included credits20 / month80 / month250 / month
Extra missions$5 each$3 each$2 each
Monitoring cadenceWeeklyWeekly + reruns2x weekly + releases
Coverage1 storefront3 storefronts or segments10 storefronts or segments
AlertsEmailSlack or emailSlack or email
SupportTrace archivePriority supportMonthly review + triage
$0 guided trial 10 missions, one rerun, no card
Usage-based extras Only pay overages when mission volume spikes
Month to month Start lean, change scope after the readout
Pricing studio

Estimate the plan from how often the store changes.

Start with the number of missions you expect in a normal month. The calculator recommends the cheapest plan for that volume, including extra mission usage.

80
Quick fits
Usage rule

Extra missions are billed only when you use them. Busy launch weeks do not force a permanent plan change.

One mission credit equals one agent errand

Find a product

1 credit

Find a named product or product type and report the right PDP.

Choose a variant

1 credit

Pick size, color, quantity, bundle, subscription, or another required option.

Add to cart

1 credit

Prove the selected product is in cart without placing a paid order.

Compare products

1 credit

Compare two or more products against a shopper's stated need.

Find a policy

1 credit

Confirm returns, shipping, warranty, ingredients, sizing, or availability.

Rerun after a fix

1 credit

Run the same mission again after a deploy, content edit, or merchandising change.

FAQ

Clean answers. No procurement theater.

What is a mission credit?

One credit runs one agent errand on your store: find a product, choose a variant, add to cart, compare products, or confirm a policy.

Why keep a base plan instead of pure usage?

The base plan keeps monitoring always on. Usage lets you spike during launches or fixes without moving into a higher permanent contract.

What happens after the free trial?

You get the traces, screenshots, failure notes, and a recommended plan. You can start paid monitoring, change scope, or stop there.

Do you complete purchases?

No. Coalbird tests up to provable cart or checkout-adjacent states unless you explicitly approve a sandbox checkout or test payment flow.

Can we cancel?

Yes. Paid plans are month to month. Committed credit blocks can be added later if you want procurement predictability.

Why does the trial require a call?

The call sets live-site guardrails: regions, checkout limits, bot rules, and the customer journeys worth testing first.

Trial

Put 10 missions on your real store.

No card. No fake checkout. Just a scoped call, live-site guardrails, traces, screenshots, one rerun, and a plan recommendation you can believe.

Start trial