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Field report · all stores · beauty · 3 errands

Can an AI agent shop at OSEA?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

OSEA passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 7 steps).

Errand one — find the product

“Find Undaria algae body oil and report its price.”

done

5 steps

final URL https://oseamalibu.com/products/undaria-algae-oil?_pos=2&_psq=Undaria+algae+body+oil&_psid=50b4b5250&_ss=e matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Open the search modal and enter 'Undaria algae body oil' into the search field to surfa…
  3. 03 Click the predictive-search product link for 'Undaria Algae™ Body Oil' (element 13832) …
  4. 04 Locate and confirm the product price on the open product page and report the sale price.
  5. 05 Complete the task by reporting the observed product price(s) to the user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — never got there

7 steps · ended on /pages/customer-care

final URL https://oseamalibu.com/pages/customer-care?tab=2 did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for occurrences of 'Return' / 'Returns' to find the returns pol…
  3. 03 Find occurrences of 'Return' on the current page to locate a clickable 'Returns' or 'Sh…
  4. 04 Scroll to the bottom of the homepage to reveal the footer and locate the 'Returns' or '…
  5. 05 Click the 'Returns' link in the footer (element index 6507) to open the returns policy …
  6. 06 Click the 'What is your return policy?' accordion (element 13951) to expand it and then…
  7. 07 Report the store's return window to the user (30 days from ship date) and finish the task.
OSEA page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put Undaria algae body oil in the cart and prove it's there.”

done

8 steps

final URL https://oseamalibu.com/cart matched **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Open the search modal and search for 'Undaria algae body oil' so I can select the produ…
  3. 03 Click the 'Undaria Algae™ Body Oil' product in the predictive search results to open it…
  4. 04 Wait for the product page to finish loading and extract the page content to locate the …
  5. 05 Click the 'Add to bag' button to add the product to the cart, wait for the update, then…
  6. 06 Open the site's /cart page to verify the Undaria Algae™ Body Oil is listed in the cart …
  7. 07 Search the cart page for 'Undaria Algae' to confirm the product appears in the cart con…
  8. 08 Finish the task and report the observed cart contents to the user.

Same category, different result

All beauty results are in the beauty report.

This page is the snapshot. It is not the report.

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