Field report · all stores · beauty · 3 errands

Can an AI agent shop at Tower 28?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Tower 28 passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 6 steps); the agent could not get the item into the cart (gave up after 0 steps).

Errand one — find the product

“Find ShineOn lip jelly and report its price.”

done

4 steps

final URL https://www.tower28beauty.com/products/shineon-plumping-lip-jelly?variant=42145346748471 matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the ShineOn Plumping Lip Jelly product link (element 2159) to open its product pa…
  3. 03 Confirm the price text on the product page by searching the page for "$18.00", then rep…
  4. 04 Report the confirmed price and product page URL to the user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — got there, then lost it

6 steps · ended on /policies/shipping-policy

final URL https://www.tower28beauty.com/policies/shipping-policy did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for 'return' occurrences to find a link to the returns policy p…
  3. 03 Search the current page for the keyword 'returns' to locate the returns/refunds policy …
  4. 04 Scroll down to the footer to reveal the Returns/Refunds link so I can click it and read…
  5. 05 Click the 'Shipping & Returns' link (interactive element [4993]) to open the returns po…
  6. 06 Report the store's return window to the user and finish.
Tower 28 page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put ShineOn lip jelly in the cart and prove it's there.”

failed — never got there

0 steps

Same category, different result

All beauty results are in the beauty report.

This page is the snapshot. It is not the report.

The bird can walk your store's journeys weekly and email you the day an errand breaks.

Start a trial for your store