Field report · all stores · beauty · 3 errands

Can an AI agent shop at Rare Beauty?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Rare Beauty passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 12 steps); the agent could not get the item into the cart (gave up after 8 steps).

Errand one — find the product

“Find Soft Pinch liquid blush and report its price.”

done

5 steps

final URL https://www.rarebeauty.com/products/soft-pinch-liquid-blush matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Enter "Soft Pinch liquid blush" into the site's search input and wait for search result…
  3. 03 Wait 1 second for the site's search suggestions/results to appear so I can click the So…
  4. 04 Click the Soft Pinch Liquid Blush product link (element [11459]) to open its product pa…
  5. 05 Report the product price and product page URL to the user and finish the task.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — got there, then lost it

12 steps · ended on /pages/faqs

final URL https://www.rarebeauty.com/pages/faqs?hcUrl=%2Fen-US did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Scroll to the bottom of the homepage to reveal the footer links (where the returns poli…
  3. 03 Click the 'Shipping & Returns' footer link (element [2987]) to open the returns policy …
  4. 04 Search the current Shipping Policy page for mentions of 'return' to find the returns po…
  5. 05 Search the current Shipping Policy page for occurrences of the word 'return' to locate …
  6. 06 Search the current page for 'Start a U.S. Return' (and general 'return' terms) to locat…
  7. 07 Search the Shipping Policy page for the phrase 'Start a U.S. Return' to locate the retu…
  8. 08 Search the current shipping-policy page for occurrences of 'return' to locate the 'Star…
  9. 09 Scroll to the bottom of the Shipping Policy page to reveal the footer returns links and…
  10. 10 Click the 'Start a U.S. Return' link (element [14168]) to open the returns policy/porta…
  11. 11 Click the 'Start a U.S. Return' footer link to open the returns page/portal so I can fi…
  12. 12 Report the return window found and provide the source URL where it was observed.
Rare Beauty page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put Soft Pinch liquid blush in the cart and prove it's there.”

failed — got there, then lost it

8 steps · ended on /checkouts/cn/hWNFUzPDYVNhc4p20jWV7wwN/en-us

final URL https://www.rarebeauty.com/checkouts/cn/hWNFUzPDYVNhc4p20jWV7wwN/en-us?_r=AQABdjY-U1QX1Cchnw3x-bUD0lAWJFzMm6a9maip2aRP1ak&auto_redirect=false&edge_redirect=true&skip_shop_pay=true&_su_rec=NL-_SVSHsU1dD5u1PCeMrsr89I75vq2ntRMb6AsNV59t5Ojb7FdtCQcooBWc49ucOyLfUW_i2-LUOx_YwMy6Dmu5AcSu9iXD5mQEdlr-HubEHIH6EHN4jSdQugww-Qrzd3QtMdlqx8H4LwFRcKecwjnLdpgzXjsK did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Open the site search, enter "Soft Pinch liquid blush", and wait for search suggestions …
  3. 03 Submit the search by sending Enter to the page so search results appear.
  4. 04 Click the 'Soft Pinch Liquid Blush' product link (index 20570) to open its product page…
  5. 05 Click 'Add To Cart' to add the Soft Pinch Liquid Blush (shade Hope) to the cart, then o…
  6. 06 Click the cart/checkout button (index 34629) to open the cart page and confirm the Soft…
  7. 07 Wait for the checkout/cart page to finish loading, then extract the page content to con…
  8. 08 Finish and report confirmation that the Soft Pinch Liquid Blush (Hope) is in the cart w…
Rare Beauty page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All beauty results are in the beauty report.

This page is the snapshot. It is not the report.

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