Can an AI agent shop at Ridge?
keeled over Not one errand survived. Down the page is exactly where each one died.
Ridge failed 3 shopping-agent errands in Coalbird's audit: the agent could not find the product (gave up after 7 steps); the agent could not find the returns policy (gave up after 13 steps); the agent could not get the item into the cart (gave up after 7 steps).
Errand one — find the product
“Find a carbon fiber wallet and report its price.”
final URL about:blank did not match **/products/**
- 01 Initial navigation
- 02 Search DuckDuckGo for the Ridge carbon fiber wallet product page (site:ridge.com) in a …
- 03 Open a new tab and search DuckDuckGo for 'Ridge carbon fiber wallet site:ridge.com' to …
- 04 Open a new tab and search Bing for 'Ridge carbon fiber wallet site:ridge.com', then ope…
- 05 Attempt to retrieve ridge.com content via the text-proxy mirror (https://r.jina.ai/http…
- 06 Open https://www.ridgewallet.com in a new tab and check the page for a carbon or carbon…
- 07 None (agent terminated by user); recommend user choose a recovery option (provide produ…
Errand two — find the returns policy
“How many days do customers have to return an item?”
final URL about:blank did not match **return**
- 01 Initial navigation
- 02 Open a new search tab and look up "Ridge returns policy" (and related queries) to find …
- 03 Search the web (using Bing) for 'Ridge returns policy' in a new tab and open a relevant…
- 04 Open the Wayback Machine (web.archive.org) and search for archived snapshots of ridge.c…
- 05 Open a new tab and navigate to a likely returns/refund policy URL on ridge.com (https:/…
- 06 Open another common policy URL on ridge.com (/policies/return-policy) in a new tab and …
- 07 Open an alternative domain likely used by the company (https://ridgewallet.com/policies…
- 08 Open likely support/help/alternate domains (help.ridge.co, support.ridge.co, ridgewalle…
- 09 Fetch the Ridge returns/return-policy content via the r.jina.ai HTTP text proxy (https:…
- 10 Save a concise todo.md that records what I tried and proposed next recovery steps, then…
- 11 Ask the user which recovery option they prefer (A: attempt one more proxy/search now, B…
- 12 Wait for the user to choose an option (A: let me attempt one more proxy/search, B: past…
- 13 Await the user's choice of recovery option: (A) allow one more proxy/search attempt, (B…
Errand three — add it to the cart
“Put a carbon fiber wallet in the cart and prove it's there.”
final URL about:blank did not match **cart**
- 01 Initial navigation
- 02 Search (in a new tab) for a carbon fiber wallet on ridge.com to locate a product page o…
- 03 Open a new tab and search DuckDuckGo for 'site:ridge.com "carbon fiber" wallet ridge' t…
- 04 Open a new tab and perform a Bing search for site:ridge.com "carbon fiber" wallet ridge…
- 05 Search the Internet Archive (web.archive.org) for archived ridge.com pages mentioning '…
- 06 Search a major retailer (Amazon) for 'carbon fiber wallet' to locate a Ridge product or…
- 07 None (session terminated by user); report full session details and mark task incomplete…
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All accessories results are in the accessories report.
This page is the snapshot. It is not the report.
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