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Field report · all stores · accessories · 3 errands

Can an AI agent shop at Dagne Dover?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Dagne Dover passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 13 steps); the agent could not get the item into the cart (gave up after 15 steps).

Errand one — find the product

“Find the Landon carryall and report its price.”

done

12 steps

final URL https://www.dagnedover.com/products/landon-carryall matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Close the signup modal and navigate to the site's search results for "Landon carryall" …
  3. 03 Close the signup modal, then search the page for the Landon Carryall product to open it…
  4. 04 Dismiss the signup/email teaser modal by clicking its close button, then locate the Lan…
  5. 05 Find product links in the search results and open the Landon Carryall product page to r…
  6. 06 Scroll down the search results page to reveal product cards, then find product links in…
  7. 07 Load the search results for the broader query 'Landon', then find product link(s) in #s…
  8. 08 Submit the search by focusing the shadow input (index 16172) and sending Enter to trigg…
  9. 09 Search the web (new tab) for the Dagne Dover Landon Carryall product page and open it t…
  10. 10 Navigate directly to the Dagne Dover product URL likely for the Landon Carryall and loa…
  11. 11 Consolidate findings and report that the product price could not be retrieved because t…

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — got there, then lost it

13 steps · ended on /

final URL https://www.dagnedover.com/ did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Close the signup modal, then search the page for 'return' / 'returns' to find the Retur…
  3. 03 Scroll to the bottom of the homepage to reveal the footer and policy links, then search…
  4. 04 Click the 'Returns and Exchanges' footer link (index 415) to open the returns policy pa…
  5. 05 Open the site's returns/policy page directly on the main domain (try /pages/returns-and…
  6. 06 Open the common policy URL /policies/returns on the main domain to look for the return …
  7. 07 Close the signup modal (click element 15357) and then search this page for occurrences …
  8. 08 Click the 'Returns and Exchanges' footer link (interactive element 15311) to open the r…
  9. 09 Search the web for 'Dagne Dover returns policy' (DuckDuckGo) in a new tab and locate th…
  10. 10 Open a new tab and search the web (Google) for 'Dagne Dover returns policy' and then op…
  11. 11 Open Dagne Dover homepage in a new tab and attempt to access the 'Returns and Exchanges…
  12. 12 Scroll to the bottom of the homepage to reveal the footer and search the page for 'retu…
  13. 13 Because this is the final step and the return window isn't obtainable here, report find…
Dagne Dover page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put the Landon carryall in the cart and prove it's there.”

failed — never got there

15 steps · ended on /

final URL https://www.dagnedover.com/#/ did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the modal close button to dismiss the signup popup so I can access the site content.
  3. 03 Click the search icon (element [344]) to open the site search UI so I can enter 'Landon…
  4. 04 Find the search input element on the page and enter 'Landon carryall' into it.
  5. 05 Click the modal's close button (element [8508]) to dismiss the signup popup so I can en…
  6. 06 Type 'Landon carryall' into the search field (element [24]) and wait for results/sugges…
  7. 07 Submit the search by sending Enter to the search input so results appear, then wait for…
  8. 08 Find product link(s) inside the search results container so I can open the Landon Carry…
  9. 09 Scroll the search results area to reveal any product tiles, then search the page for th…
  10. 10 Scroll the search results area further to reveal product tiles and search the page for …
  11. 11 Scroll the search results container (element [10165]) to the bottom to reveal product t…
  12. 12 Search the web (DuckDuckGo) for a Dagne Dover product page for 'Landon Carryall', open …
  13. 13 Reload the Dagne Dover homepage (https://www.dagnedover.com) and wait for it to load so…
  14. 14 Open the on-site search UI and submit 'Landon carryall' so I can locate the product page.

+ 1 more steps, with a screenshot of each — in the full report.

Dagne Dover page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All accessories results are in the accessories report.

This page is the snapshot. It is not the report.

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