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Field report · all stores · accessories · 3 errands

Can an AI agent shop at Monos?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Monos passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 8 steps); the agent could not get the item into the cart (gave up after 15 steps).

Errand one — find the product

“Find a carry-on suitcase and report its price.”

done

4 steps

final URL https://monos.com/products/hybrid-carry-on?variant=39254817243335?variant= matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Type 'carry-on' into the search field and submit the search to reveal carry-on product …
  3. 03 Click the first product link (index 22772) to open its product page and read the produc…
  4. 04 Complete the task by reporting the observed product price to the user and finish.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — got there, then lost it

8 steps · ended on /pages/faq

final URL https://monos.com/pages/faq did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for the text 'return' to locate a returns policy link or mention.
  3. 03 Scroll to the bottom of the Monos homepage to reveal footer links, then search the page…
  4. 04 Click the 'Returns & Exchanges' footer link (element [16940]) to open the returns polic…
  5. 05 Click the 'Return & Exchange Policy' link (element [124]) to open the policy page and r…
  6. 06 Click the 'Returns & Exchanges' link (interactive element [240]) on the FAQ/sidebar to …
  7. 07 Click FAQ item [211] ("What are the details of the 100-day trial?") to expand it and re…
  8. 08 Report the return window to the user and finish the task.
Monos page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put a carry-on suitcase in the cart and prove it's there.”

failed — got there, then lost it

15 steps · ended on /collections/carry-on-luggage

final URL https://monos.com/collections/carry-on-luggage did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the site for "carry-on" by entering the query into the search input (index 61) a…
  3. 03 Open the first product page by clicking the Hybrid Carry-On product link (index 22692).
  4. 04 Click the 'Add to Cart' button (index 30648), then open the cart by clicking the Cart i…
  5. 05 Click the 'Carry-On Luggage' link (index 94851) to open the carry-on product listing page.
  6. 06 Open a Carry-On product page by clicking the product link (index 98141), then verify th…
  7. 07 Click the Add to Cart button on this Carry-On product page, then open the cart to confi…
  8. 08 Click the 'Carry-On Luggage' link to return to the collection page so I can open a prod…
  9. 09 Open the Carry-On product page (index 179191) so I can select any required variant and …
  10. 10 Click the Add to Cart button for the currently selected Carry-On variant, then open the…
  11. 11 Click the 'Continue browsing here' link (index 261177) to return to product browsing so…
  12. 12 Open the Carry-On product page by clicking the product link (index 264307) so I can sel…
  13. 13 Click Add to Cart (index 290734) and then open the cart (index 292903) to confirm the i…
  14. 14 Click the 'Carry-On Luggage' link in the nav to return to the collection page so I can …

+ 1 more steps, with a screenshot of each — in the full report.

Monos page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All accessories results are in the accessories report.

This page is the snapshot. It is not the report.

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