Field report · all stores · accessories · 3 errands

Can an AI agent shop at Peak Design?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Peak Design passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 5 steps); the agent could not get the item into the cart (gave up after 6 steps).

Errand one — find the product

“Find the Everyday Backpack and report its price.”

done

4 steps

final URL https://www.peakdesign.com/eu/products/everyday-backpack?Size=20L&Color=Black matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Type "Everyday Backpack" into the search input (index 30) and wait for suggestions to a…
  3. 03 Click the search suggestion for 'Everyday Backpack | 20L | Black' (element [2154]) to o…
  4. 04 Complete the task by reporting the observed price and product page URL to the user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — got there, then lost it

5 steps · ended on /eu/pages/faq/

final URL https://www.peakdesign.com/eu/pages/faq/?a=Product-ReturnExchange-Policy-and-Instructions---id--nr94xy_9SR2q6ARSBoH_qg did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Support link (index 395) to open the support/help center and search there for…
  3. 03 Click the 'Product return/exchange policy and instructions' link (interactive element i…
  4. 04 Click the 'Returns' link (interactive element index 5657) to open the returns policy pa…
  5. 05 Provide the user the return window found on the returns policy page and finish the task.
Peak Design page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put the Everyday Backpack in the cart and prove it's there.”

failed — never got there

6 steps · ended on /eu/products/everyday-backpack

final URL https://www.peakdesign.com/eu/products/everyday-backpack?Size=30L&Color=Coyote+X-Pac%E2%84%A2 did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Enter 'Everyday Backpack' into the search input to find the product on the site.
  3. 03 Submit the search by sending Enter so search results for 'Everyday Backpack' load.
  4. 04 Open the Everyday Backpack 30L product page by clicking its product link (index 2274).
  5. 05 Click the 'add to cart' button (index 2993) to add the Everyday Backpack to the cart.
  6. 06 Finish by confirming completion to the user and return the observed cart details.
Peak Design page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All accessories results are in the accessories report.

This page is the snapshot. It is not the report.

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