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Field report · all stores · footwear · 3 errands

Can an AI agent shop at Koio?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Koio passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 12 steps).

Errand one — find the product

“Find the Capri sneaker and report its price.”

done

5 steps

final URL https://www.koio.co/products/capri-leather-sneaker-in-terra?variant=46572853461161 matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Type 'Capri' into the search input (element 25) and wait for suggestions or results to …
  3. 03 Wait 1 second for search suggestions/results to appear after entering 'Capri', then cli…
  4. 04 Click the 'Discover the Capri' link (element [4574]) to open the Capri product page and…
  5. 05 Complete the task by reporting the observed price and product URL to the user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — never got there

12 steps · ended on /

final URL https://help.koio.co/ did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the FAQ link (index 2699) to open the FAQ page and locate the returns policy/retu…
  3. 03 Switch to the Help Center tab (D802) and search the page for 'return' to find the retur…
  4. 04 Search DuckDuckGo for Koio returns policy to find the returns/return window and open th…
  5. 05 Open a new tab and search the web for "Koio returns policy" to find the returns/return …
  6. 06 Open a new tab and navigate to https://help.koio.co (Help Center) to locate the returns…
  7. 07 Open the main Koio homepage in a new tab and look for a returns/returns policy link (fo…
  8. 08 Click the FAQ link at index 3431 on the Koio homepage to try to reach the returns/shipp…
  9. 09 Click the FAQ link (index 2583) on the Koio homepage to locate the returns policy and e…
  10. 10 Switch to the open help center tab (03CF) and search the page for 'return' to find the …
  11. 11 Switch to the help tab D802 (https://help.koio.co), wait for it to load, and search the…
  12. 12 Ask the user whether to (A) try archived versions on the Wayback Machine, (B) attempt a…
Koio page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put the Capri sneaker in the cart and prove it's there.”

done

10 steps

final URL https://www.koio.co/cart matched **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Type 'Capri' into the site search box (shadow input [21]) and wait for results/suggesti…
  3. 03 Wait 1 second for search suggestions/results to appear after typing 'Capri', then inspe…
  4. 04 Wait 1 second for search suggestions/results to appear after typing 'Capri', then inspe…
  5. 05 Wait 1 second to let UI settle and then click the "Discover the Capri" link at index 46…
  6. 06 Click the Add To Bag button ([10465]) to add the Capri sneaker to the cart, then verify…
  7. 07 Locate and click the cart/bag icon on the page to open the cart, then confirm the Capri…
  8. 08 Open the Koio storefront in a new tab and navigate to the cart page to verify whether t…
  9. 09 Open the store's cart page (https://www.koio.co/cart) and verify whether the Capri snea…
  10. 10 Complete the task by reporting confirmation that the Capri sneaker is in the cart and f…

Same category, different result

All footwear results are in the footwear report.

This page is the snapshot. It is not the report.

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