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Field report · all stores · footwear · 3 errands

Can an AI agent shop at Cariuma?

keeled over  Not one errand survived. Down the page is exactly where each one died.

Cariuma failed 3 shopping-agent errands in Coalbird's audit: the agent could not find the product (gave up after 12 steps); the agent could not find the returns policy (gave up after 7 steps); the agent could not get the item into the cart (gave up after 14 steps).

Errand one — find the product

“Find the OCA Low sneaker and report its price.”

failed — never got there

12 steps · ended on /password

final URL https://www.cariuma.com/password did not match **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the web (duckduckgo) for "site:cariuma.com OCA Low" to find the product page URL…
  3. 03 Search the web (Bing) for the Cariuma OCA Low product page (site:cariuma.com "OCA Low" …
  4. 04 Navigate to a likely direct product URL for the OCA Low sneaker on Cariuma (https://www…
  5. 05 Open the likely product URL https://www.cariuma.com/products/oca-low in a new tab to ve…
  6. 06 Open the site chat widget (index 2329) so support can be contacted, and inform the user…
  7. 07 Open the chat widget to attempt to ask support for the OCA Low price (activate chat UI …
  8. 08 Open the site's chat widget (index 2329) so I can ask support for the OCA Low price and…
  9. 09 Click the chat widget's 'Product Question' button (interactive index 2614) to request i…
  10. 10 Click the chat dialog element (index 2542) to focus/open the chat input so I can reques…
  11. 11 Send a chat message asking support for the current price and product page URL for the O…
  12. 12 Report findings to the user: explain that the store is in maintenance and product pages…
Cariuma page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — never got there

7 steps · ended on blank

final URL about:blank did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the web (site:cariuma.com) for Cariuma's returns or return policy page and open …
  3. 03 Run a web search for Cariuma's returns/return policy (site:cariuma.com) and open the be…
  4. 04 Run a web search (Bing) for 'Cariuma return policy' and open the top relevant result to…
  5. 05 Open the Cariuma help center (https://help.cariuma.com) in a new tab and search the pag…
  6. 06 Attempt to retrieve archived copies of Cariuma's returns/returns-policy pages via the I…
  7. 07 No further actions possible in this terminated session; report findings and reasons for…
Cariuma page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put the OCA Low sneaker in the cart and prove it's there.”

failed — never got there

14 steps · ended on /password

final URL https://www.cariuma.com/password did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Open a new tab to search the Cariuma site for "OCA Low" (https://www.cariuma.com/search…
  3. 03 Open a new tab and navigate to https://www.cariuma.com/search?q=OCA+Low to check if the…
  4. 04 Open a new tab and navigate to the Cariuma search URL for "OCA Low" to check whether th…
  5. 05 Search the web for Cariuma OCA Low product pages (site:cariuma.com and general) to loca…
  6. 06 Search the web (Bing) for 'Cariuma OCA Low' to locate the product page URL or an altern…
  7. 07 Open the Internet Archive in a new tab and search for an archived Cariuma page referenc…
  8. 08 Open a new tab and search Google for 'Cariuma OCA Low' to locate an accessible product …
  9. 09 Open a new tab and navigate to a guessed product URL on the Cariuma site (https://www.c…
  10. 10 Open the guessed product URL https://www.cariuma.com/collections/oca/products/oca-low i…
  11. 11 Click the site's chat widget button (interactive element 2349) to open support chat and…
  12. 12 Open the chat dialog (index 2538) to look for a message input and ask support whether o…
  13. 13 Click the chat dialog 'Product Question' quick-button to ask support whether orders (or…
  14. 14 Report consolidated findings to the user: explain that the store is in maintenance and …
Cariuma page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All footwear results are in the footwear report.

This page is the snapshot. It is not the report.

The bird can walk your store's journeys weekly and email you the day an errand breaks.

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