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Field report · all stores · footwear · 3 errands

Can an AI agent shop at Allbirds?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Allbirds passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not get the item into the cart (gave up after 8 steps).

Errand one — find the product

“Find the Wool Runner shoe and report its price.”

done

6 steps

final URL https://www.allbirds.com/products/mens-wool-runners-natural-white?_pos=1&_sid=128d99fd3&_ss=r matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Search control (element [985]) to open the search input so I can search for '…
  3. 03 Enter 'Wool Runner' into the search input (element [4626]) and submit the search by cli…
  4. 04 Find occurrences of the text 'Wool Runner' on the search results page to identify the p…
  5. 05 Click the Men's Wool Runner product link (element [24591]) to open its product page and…
  6. 06 Report the product price observed on the Men's Wool Runner product page to the user and…

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

10 steps

final URL https://www.allbirds.com/pages/returns-exchanges matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for instances of the word 'return' to find a returns policy lin…
  3. 03 Search the current page for occurrences of the word 'return' to find the interactive li…
  4. 04 Search the page for the exact text 'Returns' (case-insensitive) to find the footer or h…
  5. 05 Scroll to the bottom of the Allbirds homepage to reveal the footer and locate the Retur…
  6. 06 Click the 'Returns/Exchanges' link (index 2458) to open the returns policy page and ext…
  7. 07 Click the 'What is your return policy?' FAQ item (interactive element index 4727) to re…
  8. 08 Search the current page for the phrase '30 days' to capture the exact line confirming t…
  9. 09 Report the store's return window to the user and finish the task.

Errand three — add it to the cart

“Put the Wool Runner shoe in the cart and prove it's there.”

failed — got there, then lost it

8 steps · ended on /products/mens-wool-runners-natural-white

final URL https://www.allbirds.com/products/mens-wool-runners-natural-white?_pos=1&_sid=128d99fd3&_ss=r&size=14&variant=29175799513168 did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the site's Search icon (element 988) to open the search input so I can search for…
  3. 03 Enter 'Wool Runner' in the search input [4634] and submit the search by clicking the se…
  4. 04 Find the Wool Runner product on the search results page (search for the text 'Wool Runn…
  5. 05 Click the 'Men's Wool Runner' product link (index 24600) to open its product page.
  6. 06 Select a size (index 28052), add the Wool Runner to the cart (index 28056), then open t…
  7. 07 Click Add to Cart (index 28054) then open the cart by clicking View Cart (index 27977) …
  8. 08 Finalize and report confirmation that the Men's Wool Runner was added to the cart and i…
Allbirds page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All footwear results are in the footwear report.

This page is the snapshot. It is not the report.

The bird can walk your store's journeys weekly and email you the day an errand breaks.

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