Can an AI agent shop at Helix Sleep?
keeled over Not one errand survived. Down the page is exactly where each one died.
Helix Sleep failed 3 shopping-agent errands in Coalbird's audit: the agent could not find the product (gave up after 7 steps); the agent could not find the returns policy (gave up after 7 steps); the agent could not get the item into the cart (gave up after 15 steps).
Errand one — find the product
“Find the Midnight mattress and report its price.”
final URL about:blank did not match **midnight**
- 01 Initial navigation
- 02 Use a search engine (DuckDuckGo) in a new tab to find the Helix Sleep 'Midnight' mattre…
- 03 Open a new tab and search DuckDuckGo for 'Helix Midnight mattress' to locate the produc…
- 04 Open a new tab and search Bing for 'Helix Midnight mattress price' to locate the produc…
- 05 Open a new tab and navigate to Amazon search results for 'Helix Midnight mattress' to f…
- 06 Open a retailer page likely to list the Helix Midnight (start with Mattress Firm search…
- 07 No further actions available — report results and blocking to the user (done).
Errand two — find the returns policy
“How many days do customers have to return an item?”
final URL about:blank did not match **return**
- 01 Initial navigation
- 02 Open a new tab and search DuckDuckGo for Helix Sleep returns policy / return window to …
- 03 Search DuckDuckGo for 'Helix Sleep return policy return window' in a new tab to locate …
- 04 Open a new tab and search DuckDuckGo for 'Helix Sleep return policy return window' to f…
- 05 Run a Bing search for 'Helix Sleep return policy return window' to locate an official r…
- 06 Run a Google search for 'Helix Sleep return policy' in a new tab to locate the official…
- 07 None — agent terminated by user and only 'done' is permitted; provide a full report of …
Errand three — add it to the cart
“Put the Midnight mattress in the cart and prove it's there.”
final URL about:blank did not match **cart**
- 01 Initial navigation
- 02 Open a new tab and search (duckduckgo) for the Helix Midnight mattress product page to …
- 03 Open a new tab and search Bing for 'Helix Midnight mattress' to find a product page or …
- 04 Open a new tab and navigate directly to a likely Helix Midnight product URL (https://he…
- 05 Open the Wayback Machine for the Helix Midnight product URL (https://web.archive.org/we…
- 06 Switch to the blank tab and attempt a DuckDuckGo search for 'Helix Midnight mattress si…
- 07 Open a proxy/text-rendered copy of the Helix Midnight product page via r.jina.ai to ins…
- 08 Open a fresh tab and navigate to https://helixsleep.com/cart to check if the cart page …
- 09 Open a new tab and navigate to https://helixsleep.com/cart to check whether the cart pa…
- 10 Click the visible DataDome 'show-human-auth' button (interactive element [160]) to see …
- 11 Fill the feedback textarea with a brief request for access and click Send to see whethe…
- 12 Inform the user that the Helix site is blocked by DataDome and ask whether they can pro…
- 13 Save a results.md file summarizing the attempts and the DataDome blockage, and request …
- 14 Ask the user whether they can provide an alternate approach (direct accessible URL, whi…
+ 1 more steps, with a screenshot of each — in the full report.
Same category, different result
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All home results are in the home report.
This page is the snapshot. It is not the report.
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