Field report · all stores · home · 3 errands

Can an AI agent shop at Brooklinen?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Brooklinen passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not get the item into the cart (gave up after 16 steps).

Errand one — find the product

“Find the Luxe sheet set and report its price.”

done

13 steps

final URL https://www.brooklinen.com/products/luxe-core-sheet-set?variant=43350202646618 matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the site's Search button (element [227]) to reveal the search input so I can sear…
  3. 03 Dismiss the promo modal, then enter 'Luxe sheet set' into the site's search input and s…
  4. 04 Dismiss the promo modal, activate the predictive search input, enter 'Luxe sheet set', …
  5. 05 Dismiss the promo modal, then activate the predictive search input and submit 'Luxe she…
  6. 06 Close the promo modal (iframe [22573]), activate the search input [32750], enter 'Luxe …
  7. 07 Dismiss the signup/promo modal, focus the site search input, enter 'Luxe sheet set', an…
  8. 08 Dismiss the promo modal, activate the search input, search for 'Luxe sheet set', and su…
  9. 09 Dismiss the promo modal by clicking the iframe (index 22573) and wait for the page to b…
  10. 10 Try to close the promo modal with Escape, then focus the search input [32750], enter 'L…
  11. 11 Click the 'Luxe Sateen Core Sheet Set' link (index 176382) to open its product page and…
  12. 12 Search the current product page for a dollar amount pattern to locate the displayed pri…
  13. 13 None — task complete; reporting observed price to user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

5 steps

final URL https://www.brooklinen.com/pages/returns matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Scroll to the bottom of the Brooklinen homepage to reveal the footer links and find a l…
  3. 03 Dismiss the modal (press Escape), scroll to the page bottom, and search the page for th…
  4. 04 Click the 'Returns & Exchanges' footer link (element [15193]) to open the returns/retur…
  5. 05 Report the return window observed on the Brooklinen Returns & Exchanges page and finish…

Errand three — add it to the cart

“Put the Luxe sheet set in the cart and prove it's there.”

failed — got there, then lost it

16 steps · ended on /products/luxe-core-sheet-set

final URL https://www.brooklinen.com/products/luxe-core-sheet-set?variant=43350203826266 did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the 'Sheets' navigation link to go to the sheets category page and locate the Lux…
  3. 03 Click the 'Luxe Sateen' tile (index 32631) to open the Luxe sheet product/category page…
  4. 04 Scroll down to reveal product listings so I can open a Luxe sheet set product page.
  5. 05 Open the Luxe Sateen Core Sheet Set product page by clicking its product link (index 51…
  6. 06 Scroll down the product page to load product details and locate the Add to Cart button …
  7. 07 Locate the Add to Cart button on the product page and add the Luxe sheet set to the car…
  8. 08 Open the cart by clicking the cart button (index 58202) and verify that the Luxe sheet …
  9. 09 Close the cart modal, add the Luxe sheet set by clicking the product page Add to Cart b…
  10. 10 Click the product 'Add to Cart' button for the Luxe Sateen Core Sheet Set, then open th…
  11. 11 Click the 'Review Cart' button (index 60342) to open the cart page and confirm the Luxe…
  12. 12 Click the 'Review Cart' button (index 60342) to open the cart page and confirm the Luxe…
  13. 13 Click the 'Review Cart' button (index 60342) to open the cart page so I can confirm the…
  14. 14 Click the 'Review Cart' button (index 60342) to open the cart page so I can confirm the…

+ 2 more steps, with a screenshot of each — in the full report.

Brooklinen page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All home results are in the home report.

This page is the snapshot. It is not the report.

The bird can walk your store's journeys weekly and email you the day an errand breaks.

Start a trial for your store