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Field report · all stores · home · 3 errands

Can an AI agent shop at Buffy?

keeled over  Not one errand survived. Down the page is exactly where each one died.

Buffy failed 3 shopping-agent errands in Coalbird's audit: the agent could not find the product (gave up after 0 steps); the agent could not find the returns policy (gave up after 12 steps); the agent could not get the item into the cart (gave up after 10 steps).

Errand one — find the product

“Find the Cloud comforter and report its price.”

failed — never got there

0 steps

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — never got there

12 steps · ended on blank

final URL about:blank did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the 'Help' link (index 1482) to navigate to the Help/Support page and then search…
  3. 03 Switch to the Help Center tab (Tab C551) so I can search the page for the returns/retur…
  4. 04 Load the Help Center page by navigating the current tab to the Help Center URL so I can…
  5. 05 Open a new tab to the main buffy.co homepage and search the page (footer and content) f…
  6. 06 Search the current buffy.co page for occurrences of 'return' to locate a returns/refund…
  7. 07 Search the current page for occurrences of the word 'return' to locate the returns/refu…
  8. 08 Scroll to the bottom of the buffy.co homepage to reveal footer links, then search the p…
  9. 09 Click the footer 'Return' link (interactive index 2973) to open the returns/return poli…
  10. 10 Search the web (DuckDuckGo) for Buffy return/return policy pages (site:buffy.co and rel…
  11. 11 Open the Internet Archive (web.archive.org) for buffy.co and search an archived snapsho…
  12. 12 Consolidate results and report findings to the user, explain blockers, and request eith…
Buffy page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put the Cloud comforter in the cart and prove it's there.”

failed — got there, then lost it

10 steps · ended on /products/cloud-tencel-lyocell-comforter

final URL https://buffy.co/products/cloud-tencel-lyocell-comforter?variant=12284557230178 did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the 'Shop Comforters' link to open the comforters category page and then locate t…
  3. 03 Click the Cloud Comforter product card (element [4080]) to open its product page.
  4. 04 Click the Add to Cart button to add the Cloud Comforter to the cart, then open the cart…
  5. 05 Open the cart drawer/page by clicking the cart link element [18902], then confirm the C…
  6. 06 Confirm the Cloud Comforter appears in the cart by searching the page for the product n…
  7. 07 Verify product name, color, size, and quantity in the open cart flyout by searching the…
  8. 08 Confirm the Cloud Comforter entry in the open cart by searching the page for the produc…
  9. 09 Verify the Cloud Comforter entry in the open cart flyout by searching the page for the …
  10. 10 Report confirmation to the user that the Cloud Comforter was added to the cart and prov…
Buffy page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All home results are in the home report.

This page is the snapshot. It is not the report.

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