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Field report · all stores · home · 3 errands

Can an AI agent shop at Boll & Branch?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Boll & Branch passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not get the item into the cart (gave up after 10 steps).

Errand one — find the product

“Find the Signature sheet set and report its price.”

done

4 steps

final URL https://www.bollandbranch.com/products/signature-hemmed-sheet-set/?color=White&size=Twin matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the search toggle (interactive element [321]) to reveal the search input so I can…
  3. 03 Click the 'Signature Hemmed Sheet Set' product link (element [3361]) to open its produc…
  4. 04 Report the product page price to the user and finish the task.

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

13 steps

final URL https://www.bollandbranch.com/pages/returns-exchanges/ matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for occurrences of the word 'return' to locate the returns poli…
  3. 03 Search the current page for occurrences of 'return', 'returns', and 'return policy' to …
  4. 04 Scroll to the bottom of the homepage to reveal the footer and then search the page for …
  5. 05 Find the interactive element index for the 'Returns & Exchanges' link by listing anchor…
  6. 06 List all <a> elements (with text) to find the interactive index for the 'Returns & Exch…
  7. 07 Find the interactive element index for the 'Returns & Exchanges' footer link by listing…
  8. 08 List anchor elements with their visible text to find the interactive index for the 'Ret…
  9. 09 Locate the 'Returns & Exchanges' link on the current page (or site) and click it to ope…
  10. 10 Search DuckDuckGo for Boll & Branch returns/exchanges page (site:bollandbranch.com) and…
  11. 11 Navigate to the Boll & Branch Returns & Exchanges page (https://www.bollandbranch.com/p…
  12. 12 None — this is the final step and I will report results (unable to find the return wind…

Errand three — add it to the cart

“Put the Signature sheet set in the cart and prove it's there.”

failed — never got there

10 steps · ended on /checkouts/cn/hWNFUyIMNR4bOr7T9q4YOFpD/en-us/information

final URL https://checkout.bollandbranch.com/checkouts/cn/hWNFUyIMNR4bOr7T9q4YOFpD/en-us/information?_r=AQABXE_1iBvihfKPTBuEmZwabpkDGqGZLzoY1rmH1KrMeXM&_s=6e19e4d0-5700-4edb-a682-c5d3a596a9f9&_y=453b22cc-1b9a-4431-8143-a7e2ee9c19c3&auto_redirect=false&edge_redirect=true&skip_shop_pay=true did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Open the site search using the search toggle so I can search for 'Signature sheet set'.
  3. 03 Type 'Signature sheet set' into the site search input (element [2428]) and wait for sug…
  4. 04 Click the Signature Hemmed Sheet Set product link (element [3359]) to open its product …
  5. 05 Click the Add to bag button to add the Signature Hemmed Sheet Set to the cart, then ope…
  6. 06 Close the open empty cart overlay, re-click 'Add to bag' on the product page, then open…
  7. 07 Click the Add to bag button ([6898]) and then open the mini cart ([6210]) to confirm th…
  8. 08 Open the full cart/bag page by clicking the cart link in the mini cart overlay (element…
  9. 09 Wait for the checkout/cart page to finish loading, then search the page content for the…
  10. 10 Finish the task by reporting the confirmation that the Signature Hemmed Sheet Set is in…
Boll & Branch page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All home results are in the home report.

This page is the snapshot. It is not the report.

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