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Field report · all stores · footwear · 3 errands

Can an AI agent shop at Atoms?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Atoms passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 11 steps); the agent could not get the item into the cart (gave up after 16 steps).

Errand one — find the product

“Find Model 000 sneakers and report its price.”

done

5 steps

final URL https://atoms.com/products/atoms-model-000-koi-orange matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Model 000 product link at element index 95 to open its product page and confi…
  3. 03 Confirm the price text on the product page by searching the page for "$145", then repor…
  4. 04 Confirm the price text appears on the page via a quick page search, then report the con…
  5. 05 Report the confirmed price of Model 000 to the user and finish the task.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — got there, then lost it

11 steps · ended on /policies/refund-policy

final URL https://atoms.com/policies/refund-policy did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the 'Support' button (element [51]) to open support/returns information and locat…
  3. 03 Click the 'Exchange/Returns' item (element [2112]) to open the returns/exchange page an…
  4. 04 Reload the returns page (https://returns.atoms.com/) to get the returns/exchange conten…
  5. 05 Open a new tab to https://atoms.com and search the site for a returns/returns policy pa…
  6. 06 Click the 'Support' button on the homepage (element [45]) to reveal support links and l…
  7. 07 Click the 'Exchange/Returns' menu item (element [2370]) and inspect the resulting page …
  8. 08 Search the web for Atoms' return/refund policy page and extract the stated return windo…
  9. 09 Navigate to a likely static returns/refund policy URL on atoms.com (attempt /policies/r…
  10. 10 Report the return window and the policy page URL to the user and finish the task.
Atoms page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put Model 000 sneakers in the cart and prove it's there.”

failed — never got there

16 steps · ended on /checkouts/cn/hWNFV00p3ou19XyVUDqjHTIh/en-us

final URL https://shop.atoms.com/checkouts/cn/hWNFV00p3ou19XyVUDqjHTIh/en-us?_r=AQABg7GV7A0l381XwKCUQu-kQUgfqr4GTiJT2DuVChIa5jI&auto_redirect=false&edge_redirect=true&rctx=AgABQ2dZSXpvQ0s5aFlTQmdpLXJyVFNCZ_ChesLE03dryyvGKA2MXdM&skip_shop_pay=true did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the 'Model 000: Koi Orange' product link (index 96) to open its product page.
  3. 03 Scroll up to reveal the size selector and the 'Add to bag' button so I can choose a siz…
  4. 04 Click the 'Select a size' button (index 3644) to reveal available size options so I can…
  5. 05 Click the US Men's size 10 option (index 4215) to select a size so I can add the item t…
  6. 06 Find the 'Add to bag' button element index, click it to add the Model 000 (size 10) to …
  7. 07 Click the Add to bag button (index 4346) to add Model 000 (Koi Orange) size 10 to the c…
  8. 08 Search the current page for the text 'Model 000' to confirm the cart contains the added…
  9. 09 Open the cart/checkout page by clicking the Checkout link (interactive element [4845]) …
  10. 10 Wait for the checkout page to finish loading, then search the page for 'Model 000' to c…
  11. 11 Search the checkout page for 'Model 000' to capture the exact cart line text and then r…
  12. 12 Search the checkout page for the text 'Model 000' to capture the exact cart line and co…
  13. 13 Search the checkout page for 'Model 000' to capture the exact cart line text as final c…
  14. 14 Search the checkout page for 'Model 000' to capture the exact cart line text, then fini…

+ 2 more steps, with a screenshot of each — in the full report.

Atoms page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All footwear results are in the footwear report.

This page is the snapshot. It is not the report.

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