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Field report · all stores · food · 3 errands

Can an AI agent shop at Omsom?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Omsom passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the product (gave up after 12 steps); the agent could not get the item into the cart (gave up after 15 steps).

Errand one — find the product

“Find a saucy noodles pack and report its price.”

failed — never got there

12 steps · ended on /collections/saucy-noodles

final URL https://omsom.com/collections/saucy-noodles did not match **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for the text 'Saucy' and 'Shop' to locate product or shop links.
  3. 03 Scroll down the main page one full page to reveal product listings or a Shop link for S…
  4. 04 Scroll down the homepage to reveal product listings or a Shop link for Saucy Noodles so…
  5. 05 Scroll down one full page to reveal product tiles or shop/product links for Saucy Noodl…
  6. 06 Click the anchor most likely linking to the Saucy Noodles product or related article (e…
  7. 07 Search the web for the Omsom 'Saucy Noodles' product page (or product listing) and open…
  8. 08 Open a new tab and search Google for 'Omsom Saucy Noodles pack' to find a product or co…
  9. 09 Open a new tab to the likely collection URL https://omsom.com/collections/saucy-noodles…
  10. 10 Report consolidated findings to the user and recommend next actions (I cannot find the …
Omsom page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

12 steps

final URL https://omsom.com/policies/returns-policy matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Scroll to the bottom of the homepage to reveal footer links so I can locate and open th…
  3. 03 Scroll further down to reach the footer so I can locate a Returns / Refund / Return Pol…
  4. 04 Scroll to the bottom of the page to reveal the footer and locate a Returns/Return Polic…
  5. 05 Scroll to the bottom of the homepage to reveal the footer and locate a Returns/Refund/R…
  6. 06 Scroll the main page to the bottom to reveal the footer and locate the Returns/Return P…
  7. 07 Search the current page for occurrences of 'return' or 'refund' to locate the returns/r…
  8. 08 Search DuckDuckGo for the store's returns/return policy page (site:omsom.com return pol…
  9. 09 Open a new tab and navigate to https://www.omsom.com to load the site and locate the re…
  10. 10 Open the store's likely policy page at /policies/refund-policy in a new tab and check f…
  11. 11 Navigate to https://omsom.com/policies/returns-policy to look for the return window (nu…
  12. 12 Consolidate findings and report that I could not find the store's returns window within…

Errand three — add it to the cart

“Put a saucy noodles pack in the cart and prove it's there.”

failed — never got there

15 steps · ended on /

final URL https://omsom.com/ did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Search the current page for 'Saucy', 'Shop', and 'Cart' to locate product or shop links.
  3. 03 Scroll down the homepage to reveal product/shop links or listing cards so I can open a …
  4. 04 Click a likely product/shop link (element 76) to navigate to the Saucy Noodles product …
  5. 05 Switch to the omsom.com tab (4D29), wait for the page to load, and search the page for …
  6. 06 Wait for the page to load fully, then search the page for 'Saucy Noodles' and 'Shop' to…
  7. 07 Click anchor element 80 to try to reach a product or shop page for Saucy Noodles.
  8. 08 Click anchor element 79 to try to reach a product or shop page for Saucy Noodles.
  9. 09 Reload the omsom.com homepage in the existing tab, wait for it to load, and then search…
  10. 10 Scroll down the homepage to reveal product/shop links and search the page for product-r…
  11. 11 Click anchor element 678 to try to open the Saucy Noodles product or shop page.
  12. 12 Search the web (new tab) for 'omsom saucy noodles product' to find a direct product or …
  13. 13 Attempt to open the store's Saucy Noodles collection by navigating to https://omsom.com…
  14. 14 Switch to the earlier omsom.com tab (4D29), wait for it to load, and search the page fo…

+ 1 more steps, with a screenshot of each — in the full report.

Omsom page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All food results are in the food report.

This page is the snapshot. It is not the report.

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