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Field report · all stores · apparel · 3 errands

Can an AI agent shop at Tracksmith?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Tracksmith passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not get the item into the cart (gave up after 11 steps).

Errand one — find the product

“Find Session shorts and report its price.”

done

6 steps

final URL https://www.tracksmith.com/products/m-session-shorts?sku=MB323401N matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the 'Session Shorts' popular search button (index 125) to open the Session Shorts…
  3. 03 Click the 'Looking for the US store? Click here.' button (index 175) to switch to the U…
  4. 04 Click the 'Looking for the US store? Click here.' button (index 175) to switch to the U…
  5. 05 Click the Session Shorts product link at interactive index 2781 to open its product pag…
  6. 06 Finish and report the product price and product page URL to the user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

9 steps

final URL https://help.tracksmith.com/en-US/what-items-are-returnable-415090 matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the "Looking for the US store? Click here." button (element [174]) to access the …
  3. 03 Search the current page for occurrences of 'return' (case-insensitive) to locate the Re…
  4. 04 Scroll down to the footer to reveal the Returns/Return Policy link, then locate and ope…
  5. 05 Click the 'Returns & Exchanges' footer link (element [2204]) to open the returns policy…
  6. 06 Scroll the returns.page iframe down to reveal the returns policy content so I can searc…
  7. 07 Open the Tracksmith help article (help.tracksmith.com/en-US/articles/returns-exchanges-…
  8. 08 Click the 'What items are returnable?' article (element [39]) to open it and confirm th…
  9. 09 Report the return window: customers have 30 days to return items (with noted exceptions).

Errand three — add it to the cart

“Put Session shorts in the cart and prove it's there.”

failed — never got there

11 steps · ended on /products/m-session-shorts

final URL https://www.tracksmith.com/products/m-session-shorts?sku=MB323402N did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Close the country modal, open the search input, and click the 'Session Shorts' popular …
  3. 03 Click the US store link/button to remove the modal and then focus the search input to i…
  4. 04 Click the Session Shorts product link (element [2869]) to open its product page so I ca…
  5. 05 Click the Add To Cart button on the Session Shorts product page, then open the cart to …
  6. 06 Close the cart overlay, find the size controls on the product page, and identify the in…
  7. 07 Select a size (S) for the Session Shorts, click Add To Cart, then open the cart to conf…
  8. 08 Close the cart overlay, find and select the 'S' size (or another available size if S is…
  9. 09 Select the S size, click Add To Cart, then open the cart overlay to confirm the item is…
  10. 10 Click Add To Cart (index 7126), then open the cart (index 3494) and verify the Session …
  11. 11 Report completion to the user and confirm the item is in the cart.
Tracksmith page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All apparel results are in the apparel report.

This page is the snapshot. It is not the report.

The bird can walk your store's journeys weekly and email you the day an errand breaks.

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