Field report · all stores · apparel · 3 errands

Can an AI agent shop at SAXX?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

SAXX passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the returns policy (gave up after 4 steps); the agent could not get the item into the cart (gave up after 0 steps).

Errand one — find the product

“Find Vibe boxer briefs and report its price.”

done

6 steps

final URL https://www.saxxunderwear.com/products/sxvx24f_lst?_pos=1&_sid=fc2bde09b&_ss=r matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Close the subscription modal, enter 'Vibe boxer briefs' into the site search, and submi…
  3. 03 Enter 'Vibe boxer briefs' into the main search input (index 10977) and click the search…
  4. 04 Click the first product link (index 17035) to open the product page and then read the p…
  5. 05 Reload/navigate to the product URL in the current tab so the product page loads and I c…
  6. 06 Complete the task by reporting the observed product price and the product URL to the user.

Errand two — find the returns policy

“How many days do customers have to return an item?”

failed — got there, then lost it

4 steps · ended on /pages/help-center

final URL https://www.saxxunderwear.com/pages/help-center?hcUrl=%2Fen-US%2Fflows%2F01JWC3WNMC3YCVYVTMCM4E6KNQ did not match **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the 'Help Center' link to navigate to the support/faq area where the returns poli…
  3. 03 Click the 'What is your return policy?' article (element [23]) to open it and read the …
  4. 04 Report the return window to the user.
SAXX page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand three — add it to the cart

“Put Vibe boxer briefs in the cart and prove it's there.”

failed — never got there

0 steps

Same category, different result

All apparel results are in the apparel report.

This page is the snapshot. It is not the report.

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