Field report · all stores · apparel · 3 errands

Can an AI agent shop at Rhone?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Rhone passed 1 of 3 shopping-agent errands in Coalbird's audit: the agent could not find the product (gave up after 11 steps); the agent could not get the item into the cart (gave up after 13 steps).

Errand one — find the product

“Find the Commuter shirt and report its price.”

failed — got there, then lost it

11 steps · ended on blank

final URL about:blank did not match **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Wait 5 seconds for Cloudflare verification to complete, then re-check the page; if stil…
  3. 03 Open a new tab and run a site-limited search for 'Commuter shirt site:rhone.com' to fin…
  4. 04 Open a new tab and search Google for 'Rhone Commuter shirt' to locate the product page.
  5. 05 Open a new tab and search Bing for 'Rhone Commuter shirt' to locate the product page or…
  6. 06 Open the Internet Archive page listing archived rhone.com URLs that mention 'commuter' …
  7. 07 Try directly navigating to a likely Rhone product URL for the Commuter shirt (e.g., htt…
  8. 08 Open a new tab to Nordstrom (nordstrom.com) and search there for "Rhone Commuter" to fi…
  9. 09 Wait 5 seconds for the rhone.com Cloudflare verification to complete, then re-check the…
  10. 10 Wait 5 seconds for the Cloudflare verification on the open Rhone product tab to complet…
  11. 11 Report findings to the user and request a direct product link or permission to try thir…
Rhone page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

10 steps

final URL https://www.rhone.com/policies/return-policy matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Wait for Cloudflare verification to complete, then inspect the main site to locate the …
  3. 03 Wait for Cloudflare verification to finish so the site content loads, then search the s…
  4. 04 Wait for the Cloudflare verification to complete and then re-check the page for links l…
  5. 05 Search the web (DuckDuckGo) for "Rhone return policy" to find the store's returns/retur…
  6. 06 Open a new tab and search Google for 'Rhone return policy', then open the official Rhon…
  7. 07 Open the Wayback Machine (web.archive.org) to search for an archived Rhone returns/refu…
  8. 08 Open a new tab and navigate directly to a likely returns/refund policy URL (https://www…
  9. 09 Open alternative direct URLs for the returns/refund policy (return-policy, returns, pag…
  10. 10 Report current blockage and ask user whether to (A) retry later, (B) provide the policy…

Errand three — add it to the cart

“Put the Commuter shirt in the cart and prove it's there.”

failed — never got there

13 steps · ended on /products/commuter-shirt

final URL https://www.rhone.com/products/commuter-shirt did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Cloudflare 'Verify you are human' checkbox to complete verification and load …
  3. 03 Click the Cloudflare verification checkbox (label element [28]) to trigger the verifica…
  4. 04 Wait a short time for Cloudflare verification to finish and then re-check the page for …
  5. 05 Click the Cloudflare verification span (element [29]) and wait for the store to load so…
  6. 06 Wait for verification to finish and reload the Rhone homepage to try to access the stor…
  7. 07 Wait briefly for the Cloudflare verification to complete, then reload/navigate to https…
  8. 08 Click the visible 'Verify you are human' span (element 159) to attempt completing Cloud…
  9. 09 Wait a short time for Cloudflare verification to finish, then reload the Rhone homepage…
  10. 10 Search the web (DuckDuckGo) for the Rhone 'Commuter shirt' product page (preferably sit…
  11. 11 Search DuckDuckGo for 'Rhone Commuter shirt site:rhone.com' in a new tab to locate a di…
  12. 12 Try to open a likely direct product URL for the Commuter shirt on rhone.com to bypass t…
  13. 13 Report findings to the user and indicate that I could not add the item to the cart beca…
Rhone page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All apparel results are in the apparel report.

This page is the snapshot. It is not the report.

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