Field report · all stores · apparel · 3 errands

Can an AI agent shop at Everlane?

wobbled  Some errands survived. The ones that didn't are below, step by step, up to the moment they stopped making progress.

Everlane passed 2 of 3 shopping-agent errands in Coalbird's audit: the agent could not get the item into the cart (gave up after 13 steps).

Errand one — find the product

“Find an organic cotton crew tee and report its price.”

done

5 steps

final URL https://www.everlane.com/products/mens-essential-organic-crew-uniform-black?_pos=1&_sid=01bfd2dc1&_ss=r matched **/products/**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Search button (element [13]) to open the site's search input so I can search …
  3. 03 Enter 'organic cotton crew tee' into the search field and submit the search to load res…
  4. 04 Click the product card 'The Essential Organic Crew | Black' (element [40185]) to open i…
  5. 05 Report the product page price and URL to the user and finish the task.

Errand two — find the returns policy

“How many days do customers have to return an item?”

done

8 steps

final URL https://support.everlane.com/what-is-your-return-policy-H1fMnra0s? matched **return**

trace · preview
  1. 01 Initial navigation
  2. 02 Find the 'Returns' or 'Returns & Exchanges' link on the Everlane homepage and open it t…
  3. 03 Search the current page for occurrences of 'Return' to locate the Returns/Returns & Exc…
  4. 04 Run search_page on the current page for the text 'Return' to find the Returns policy li…
  5. 05 Scroll to the bottom of the Everlane homepage to reveal footer links so I can find and …
  6. 06 Click the 'Return Policy' link (index 8116) to open the returns policy page and then ex…
  7. 07 Wait briefly for the support article to finish loading, then extract the page to find t…
  8. 08 Report the return window to the user and finish the task.

Errand three — add it to the cart

“Put an organic cotton crew tee in the cart and prove it's there.”

failed — got there, then lost it

13 steps · ended on /checkouts/cn/hWNFUyRzqydU0cBsAYUXB4tf/en-be

final URL https://www.everlane.com/checkouts/cn/hWNFUyRzqydU0cBsAYUXB4tf/en-be?_r=AQAB7QMTPsmj2BJ9OkASotzhMXq9Mv002ctQ4ifQuTIqKRQ&auto_redirect=false&edge_redirect=true&skip_shop_pay=true&_su_rec=zQ-UEpQYHdeqI7nEkjvIIjzHfWXbWKrJiEDla3wqRNYQIfg8V6pBhC9x3w5_2pqY9B5jPoFlQXLkUR9ETFBSkKKEgOb_Dm8gQNB3EXukuooUo07pzn70JDMiS54VumR5mw_yRo4cOTLRRvdxGy8z_3hAVZ_JnA did not match **cart**

trace · preview
  1. 01 Initial navigation
  2. 02 Click the Search control to open the search input and search for "organic cotton crew".
  3. 03 Enter 'organic cotton crew' into the search box and submit the search.
  4. 04 Click the first product card (index 38766) to open its product page.
  5. 05 Click the ADD TO BAG button to attempt to add the tee to the bag, then open the Bag (ca…
  6. 06 Scroll the product page to reveal size buttons and list interactive buttons so I can se…
  7. 07 Close the cart drawer and scroll the product page to reveal the size selection buttons …
  8. 08 Select size M (index 46180), click ADD TO BAG (index 54005), then open the Bag/cart (in…
  9. 09 Click ADD TO BAG to add the selected size M tee to the bag, then open the Bag/cart and …
  10. 10 Click the Checkout button in the cart drawer to open the cart/checkout page and confirm…
  11. 11 Wait for the checkout page to finish loading, then extract the checkout page contents t…
  12. 12 Search the checkout page for the product name 'The Essential Organic Crew' to confirm t…
  13. 13 Finalize by returning a concise confirmation of the product being in the cart, includin…
Everlane page where the agent's errand stalled — the last screen before it stopped
The last thing the bird saw before it stopped.

Same category, different result

All apparel results are in the apparel report.

This page is the snapshot. It is not the report.

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